The Water Line

The Water Line is a TV, YouTube and radio program produced by the Water Services Department and the Ministry of Public Infrastructure, Energy, Utilities and Domestic Transport, and distributed by the ZIZ Broadcasting Corporation (ZBC).

00:24:48

WSD To Take Customer Service Staff into Communities

Basseterre, St. Kitts (Public Infrastructure News) - The St. Kitts Water Services Department (WSD) will engage in a community outreach initiative that will take its Customer Service staff into communities around the island by March 2026. WSD Customer Service Manager, Shanda Queeley-Hanley, made the announcement on the January 28th edition of the Water Line alongside the Assistant Customer Service Manager, Ginika Williams, in an interview...
Media Appearances
00:21:44

2026 Premiere of the Water Line Highlights WSD Priorities for the New Year

Basseterre, St. Kitts (Public Infrastructure News) - On Wednesday, January 14, 2026, senior staff of the St. Kitts Water Services Department (WSD) engaged in a discussion on water management, intended both to promote transparency in the WSD's operations and to build public confidence in the leadership and direction of the Department. Water Manager and Engineer Cromwell Williams, and Chief Engineer Landrith Mikhail Isaac were the...
Media Appearances
00:24:10

Overview of Hurricane Preparedness and Response Protocols with the WSD’s Inspectors of Quality and Works

Basseterre, St. Kitts (MoPIEUDT NEWS) - On Wednesday, October 22, 2025, the St. Kitts Water Services Department's Inspector of Quality, Shawn Greenaway, and Inspector...
Media Appearances

Water Services Department Prioritizes Protection of Water Storage Facilities

Basseterre, St. Kitts (MoPIEUDT NEWS) - Following months of construction, work on the perimeter of the water storage facility at Olivees is nearing completion...
The Water Line

WSD Assistant Water Engineer Says “Roughly” 8 New Drill Sites Identified

Basseterre, St. Kitts (MoPIEUDT NEWS) - Diandra Jno-Baptiste, Assistant Water Engineer with responsibility for production and supply at the St. Kitts Water Services Department...
The Water Line

Asst. Water Engineer Chantal Hanley Discusses Capital Projects & More

Basseterre, St. Kitts (MoPIEUDT NEWS) - Chantal Hanley, Assistant Water Engineer at the St. Kitts Water Services Department, returned to the Water Line on...
Media Appearances

WSD Staff Discuss Field Operations and Technology in Water Service Delivery

Basseterre, St. Kitts (MoPIEUDT NEWS) - On Wednesday, June 25, 2025, Kurt Carty (Inspector of Works) and Shawn Greenaway (Inspector of Quality) at...
Media Appearances

New WSD Customer Service Manager Makes First Appearance on the Water Line

Basseterre, St. Kitts (MoPIEUDT NEWS) - Shanda Queeley-Hanley, Customer Service Manager at the St. Kitts Water Services Department (WSD), made her first appearance on...
Media Appearances

Dr. Roland Hoag and Cromwell Williams Talk Groundwater Development and Drill Site Identification

Basseterre, St. Kitts (MoPIEUDT NEWS) - For the past few years, the residents of St. Kitts and Nevis have acclimated to water scarcity induced...
Media Appearances

Coming Up on Wednesday’s Edition of The Water Line

Basseterre, St. Kitts (MoPIEUDT NEWS) - Join the Manager and Water Engineer of The St. Kitts Water Services Department (WSD), Cromwell Wiliams, and Geologist...
Media Appearances

Assistant Water Engineer Chantal Hanley Comments on Capital Projects

Basseterre, St. Kitts (MoPIEUDT NEWS) - On Wednesday, April 9, 2025, Assistant Water Engineer at the St. Kitts Water Services Department (WSD), Chantal Hanley,...
Media Appearances

WSD Inspectors Discuss Service Interruptions and Quality Assurance on The Water Line

On Wednesday, February 12, 2025, St. Kitts Water Services Department's Inspector of Works (Kurt Carty) and the Inspector of Quality (Shawn Greenaway) discussed numerous...
Media Appearances

WSD Shares Customer Service Protocol and Initiatives on June 12th Edition of The Water Line

Basseterre, St. Kitts - On June 12, 2024, Systems Administrator, Javed Mills, and Assistant Customer Service Manager, Ginika Williams, of the St. Kitts Water...
Media Appearances